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Find a sectional that fits your family with ease, a loft bed for your studio apartment or a accent cabinet showcasing your best china. Chances are, we have what you are looking for. Reno Ave. Number of location by each state. Top 10 cities with the most number of Mathis Brothers locations in United States. Download the complete database of Mathis Brothers locations in United States You can download the complete list of Mathis Brothers location data as an Excel file, along with geo coded address, phone numbers and open hours from our data store.
Then it had to be reordered and they sent me a cracked mirror and never replaced it. I paid for my furniture in full! And now I am being told that my items will not be available until December or January I keep getting brushed off and the date is constantly changing.
Where is my furniture?! Should have read this before spending another 6, dollars at the Oklahoma location! To be nice about it! I will take my money elsewhere and hope people read this page before giving their money to a company who is completely unappreciative of returning customers! I ordered several thousand dollars worth of furniture from the Ontario store. I called to return the item the next day. After I sent several emails I finally had to call to follow up un the return.
A manager told me it was a special order and they would not take it back as it was a special color. I explained it was the same color gray as in the photo. Absolutely the worst customer service ever! Do not do business with this company! This company has horrible customer service.
I ordered two loveseats and a dining room set from their Ontario,CA store on November 6, I received one loveseat and the dining room table and two chairs on December 17, It is hard to seat a family of four with only two dining room chairs. I was told by my saleswoman, Chelsea that she would contact me to keep me posted on the status of my order. I was also told that the next loveseat that came into their store was mine.
I guess no loveseat has arrived to their store in over two months. I called today, January, 13, to inquire on the status of my order, and I was told that my four chairs are in, but my loveseat will not be in until February. This is absolutely ridiculous. This company does not care about their customers. I thought Ashley furniture was bad, but this company is even worse. I ordered 4 chairs, 2 sofas and a love seat in May I got my delivery in June. My salesperson warned me to check for any damage to furniture and to refuse delivery of item.
Loveseat had big visible scuff mark about six inches and one chair had scuff marks on arms. Next day we noticed that one of the sofa back seat is not even. One side is about 2 inches taller than other and same with arm rest. I send pictures to my salesperson and she advised me to call customer service. Customer service is one of the rudest people same as delivery guys.
I was told to call salesperson fir delivery option. When I called my salesperson she was surprised that why I was told to call her. When she checked there was no order placed for replacement. Today my salesperson told me after talking to customer service and manager that they will send someone to repair.
I called them to repack months ago and not to repair. And I never agreed to this in the first place. I was told manager will call me in 5 minutes and it is been an hour. I am really disappointed how they sell things and than make you go in circles when you have issues.
It was my first purchase at this Ontario store. Next step will be calling corporate office. I am really disappointed and this is my first ever comment in public for any purchase.
Ha new one arrived Doors will not close shelves not included so they took old ones from broken one you can see daylight on the side where it should be flush so here we go again Wait for repair guy…..
Big mistake to buy from these people Buyer Beware!! You will regret it!! Customer service manager said we tired to deliver new piece but no one answered phone lie then told me well it was broke too!
So which was it?? Wanted to charge me a restocking fee for their broke furniture! When I told him just come get it.
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